Frequently Asked Questions

We specialize in digital transformation solutions including website development, e-commerce platforms, web applications, SEO optimization, digital marketing, and business automation. Our services are tailored to help businesses modernize their operations and expand their digital presence.

We work with businesses of all sizes - from startups looking to establish their digital presence to established companies seeking to transform their operations. Our clients span various industries including retail, healthcare, professional services, and technology.

Yes! We work with clients globally. Our team is equipped to handle projects across different time zones and can communicate effectively through various digital channels.

Our pricing varies based on project scope, complexity, and timeline. We offer packages starting from $2,000 for basic SEO services to $15,000+ for comprehensive web applications. Use our Cost Estimator tool for an instant quote, or book a consultation for a detailed proposal.

Yes, we offer flexible payment plans for projects over $5,000. Typically, we work with a 50% upfront payment and 50% upon completion, but we can customize payment schedules based on project milestones and your budget.

Each package includes project planning, design, development, testing, deployment, and post-launch support. Specific inclusions vary by package - use our Package Builder tool to see detailed breakdowns and customize your solution.

No hidden fees! We provide transparent, all-inclusive quotes. Any additional costs (like premium plugins, third-party services, or scope changes) are discussed and approved before implementation.

Timeline varies by project type: Basic websites (2-4 weeks), E-commerce platforms (6-8 weeks), Web applications (8-12 weeks), Custom solutions (12+ weeks). Rush delivery is available for an additional 50% fee.

We follow a structured 5-phase approach: 1) Discovery & Planning, 2) Design & Prototyping, 3) Development, 4) Testing & QA, 5) Launch & Training. You'll receive regular updates and have review points at each phase.

Your involvement depends on your preference. At minimum, we need initial requirements, design approvals, and final sign-off. We can handle everything else. For clients who want more involvement, we offer collaborative design sessions and weekly check-ins.

Yes, minor adjustments are included. Significant scope changes are handled through a change request process with adjusted timelines and costs. We recommend finalizing requirements during the planning phase to avoid delays.

We use modern, industry-standard technologies including React, Next.js, Node.js, Tailwind CSS, and more. Technology choices are made based on your specific needs, scalability requirements, and long-term maintenance considerations.

Absolutely! All our solutions are fully responsive and optimized for mobile, tablet, and desktop devices. Mobile-first design is our standard approach, ensuring excellent user experience across all screen sizes.

We can set up and manage hosting for you, or work with your preferred hosting provider. We partner with reliable providers like Vercel, AWS, and DigitalOcean, and can recommend the best option based on your needs and budget.

Yes, basic SEO optimization (meta tags, semantic HTML, fast loading, mobile optimization) is included in all web projects. For comprehensive SEO strategies including content, link building, and ongoing optimization, check our dedicated SEO packages.

Yes! All projects include 30 days of free post-launch support. After that, we offer monthly maintenance packages starting at $200/month covering updates, backups, security monitoring, and minor content changes.

We provide a 90-day warranty on all development work. If bugs or issues arise from our code during this period, we fix them at no cost. Post-warranty fixes and enhancements are handled through support packages or hourly rates.

Yes! We build sites with user-friendly content management systems (CMS) and provide training so you can make updates independently. We also offer ongoing content management services if you prefer us to handle updates.

Support response times depend on your package: Standard support (24-48 hours), Priority support (4-8 hours), Emergency support (1-2 hours). Critical issues affecting site functionality are always prioritized.

Simply book a free consultation using our booking tool or contact form. We'll discuss your needs, provide recommendations, and create a customized proposal. No commitment required for the initial consultation!

Initially, we need: business overview, project goals, target audience, preferred timeline, and budget range. For website projects, examples of sites you like are helpful. We'll guide you through everything else during our consultation.

Absolutely. We understand the importance of confidentiality and are happy to sign Non-Disclosure Agreements before discussing your project details.

We'll send a contract and invoice for the initial payment. Once signed and paid, we schedule a kickoff meeting, assign your dedicated project team, and begin the discovery phase. You'll receive a detailed project timeline and communication plan.